Frits Hommersom assisted me, with more than full satisfaction, during a conflict with a large travel organizer.
The vacation was cancelled by Corona, but according to the tour operator there was no way of getting a refund of the very large down payment. Mr. Hommersom thought very differently about that and after his adequate intervention, I got the entire deposit back
With the next (imminent) conflict, I will certainly ask him to assist me again.
Once again, my thanks!